Retail Sales & Team Development Lead

Bloomingdale's; Willow Grove (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

Bloomingdale's in the United States seeks an Assistant BSM to lead the floor and champion the customer and colleague experience. This role drives sales through coaching and developing a team of associates, ensuring the Bloomingdale's mission comes to life in every customer interaction.

You will recruit, onboard and mentor direct reports, oversee fulfillment workflows, and partner with merchandising leadership to uphold selling standards while delivering a memorable shopping journey for every

Qualifications

• Associate's Degree (or equivalent)
• 3-5 years related experience
• Strong communication and presentation abilities
• Ability to plan and execute strategies
• Flexible schedule including retail hours

Responsibilities

• Drive and exceed sales goals through coaching and role modelling customer-centric selling.
• Lead customer service in the store and ensure a friendly shopping environment.
• Recruit, onboard, and develop direct reports, managing about 10 associates.
• Oversee fulfillment processes and monitor metrics for optimal fill rate.
• Collaborate with merchandising leadership to execute selling strategies and maintain standards.

Skills

Leadership

Customer service

Communication skills

People management

Sales leadership

Education

Associate's Degree

Job description

Bloomingdale's in the United States seeks an Assistant BSM to lead the floor and champion the customer and colleague experience. This role drives sales through coaching and developing a team of associates, ensuring the Bloomingdale's mission comes to life in every customer interaction.

You will recruit, onboard and mentor direct reports, oversee fulfillment workflows, and partner with merchandising leadership to uphold selling standards while delivering a memorable shopping journey for every