Retail Sales Supervisor (Charleston, WV)

Staples, Inc.; Charleston (WV); On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Flexible hours (part-time or full-time

Weekly pay

Career development program

Associate discounts

Discounts at hundreds of retailers

401(k) plan with company match

Dental and vision insurance

Medical coverage

Many more benefits

Job summary

Staples, Inc. is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations in Charleston, WV. The role focuses on increasing sales, conversions, and service while actively engaging customers with complete solutions. Hiring immediately.

Responsibilities include coaching the team, guiding merchandising and sales activities, and ensuring a great in-store experience. Flexible hours and opportunities for career development are available.

Qualifications

• 1+ year experience selling retail products or services.
• Able to work a flexible schedule.
• Effective communication skills, organization, and adaptivity to changing priorities.
• Experience coaching a team or supervising others.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a calm, cooperative manner.
• Ability to lift/move materials (10–50 pounds), climb ladders, and stand/work continuously.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to changes or other duties as assigned.
• Remain available and support an engaging store environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks with the GM.

Skills

Customer engagement

Sales experience

Communication skills

Team supervision / coaching

Conflict resolution

Adaptability

Honesty and integrity

Physical strength

Job description

Retail Sales Supervisors

champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

Get great perks

• Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

• Be flexible to perform other duties as assigned

Essential skills and experience

• Able to work a flexible schedule based on the store's needs

• 1+ year experience selling retail products or services

• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.