Retail Sales Lead & Customer Experience Coach

Staples; Charlottesville (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Paid time off

Career development program

Associate discounts

Warranty plans discounts

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Other benefits

Job summary

Staples in Charlottesville is seeking a Retail Sales Supervisor to champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Qualifications

• Flexible schedule based on store needs.
• 1+ year experience selling retail products or services.
• Engage with customers and understand their needs.
• Effective communication and organization.
• Experience coaching a team or supervising others.
• Able to work in a high paced environment.
• Manage conflict in a nonconfrontational manner.
• Honesty and integrity with customer and business information.
• Ability to lift/move 10-50 pounds and climb ladders.

Responsibilities

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Skills

Flexible schedule

Retail sales

Customer engagement

Communication skills

Team coaching

Conflict management

Integrity

Physical ability

Job description

Staples in Charlottesville is seeking a Retail Sales Supervisor to champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions.

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes.