Retail Sales Supervisor

PUMA Group; Woodbridge Township (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Retail Sales Supervisor to lead a dynamic team in a customer-centric retail environment. This role focuses on driving sales performance, ensuring exceptional customer experiences, and fostering a vibrant team spirit. With responsibilities ranging from managing payroll to overseeing loss prevention, you will play a crucial part in maintaining operational excellence. If you're passionate about retail and have a knack for leadership, this opportunity offers a platform to shine and make a significant impact in a thriving store environment.

Qualifications

• 1-2 years of management experience in retail, preferably in apparel/footwear.
• Proven track record of exceeding sales goals and providing excellent customer service.

Responsibilities

• Ensure store meets sales and profitability goals through effective planning.
• Engage with customers and coach employees on the sales floor.

Skills

Management Experience

Customer Service

Sales Goals Achievement

Communication Skills

Problem-Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

POS System

Job description

Join to apply for the Retail Sales Supervisor role at PUMA Group.

2 weeks ago Be among the first 25 applicants.

SPEED & SPIRIT are core values that inspire us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to let individual talents shine. Applying for a job at PUMA is simple, and all genders are welcome. Click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

• Ensure the Store consistently meets or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
• Maintain high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
• Spend 90% of working time on the sales floor engaging with customers, selling, and coaching employees.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for high-performing, results-driven Associates.
• Manage payroll control and create service-driven schedules to maintain profitability while providing excellent customer service.
• Oversee Loss Prevention education and awareness programs, ensuring operational compliance and managing inventory and shrink goals.
• Communicate merchandise opportunities and participate in store openings/closings; travel may be required.
• Handle sales transactions accurately, operate POS system properly, and adhere to discount policies.
• Ensure visual merchandising standards are met and maintain store cleanliness and safety.
• Work non-traditional hours, including weekends, evenings, holidays, and overtime as needed.

YOUR TALENT:

• 1-2 years of management experience in a customer service-focused retail environment, preferably apparel/footwear, with a results-driven track record.
• Proven ability to exceed sales goals, provide high customer service levels, and communicate effectively.
• Physical ability to walk, stand, reach, bend, and lift up to 30 pounds; comfortable working at heights and using ladders.
• Strong sensory skills, cognitive abilities including reading, math, problem-solving, and basic computer skills.

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity employer, prohibiting discrimination and harassment of any kind.