Retail Sales Supervisor

Staples, Inc.; Pennsylvania; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Sales Supervisor to enhance customer engagement and oversee store operations. This role involves driving sales, conversions, and providing exceptional service. You will lead a team, ensuring a consultative selling approach while managing daily tasks and merchandising activities. With flexible hours and generous benefits, this position offers a great opportunity for career development in a dynamic retail environment. If you thrive in a fast-paced setting and are passionate about customer service, this role is perfect for you!

Benefits

Flexible hours

Generous paid time off

Weekly pay

Career development program

Associate discounts

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Qualifications

• 1+ year experience in retail sales or services.
• Ability to engage with customers and understand their needs.

Responsibilities

• Champion customer engagement and oversee front store operations.
• Provide peer coaching and support to drive customer service and sales.

Skills

Customer Engagement

Sales Experience

Effective Communication

Team Coaching

Conflict Management

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.