Retail Sales Supervisor

Staples; Manassas (VA); On-site; USD 16,531 - 24,796; Part time

Job summary

A leading retail office supply company is seeking a Retail Sales Supervisor in Manassas, Virginia. You will champion customer engagement, oversee store operations, and support your team to drive sales. Ideal candidates have retail experience, strong communication skills, and are adaptable to change. This is a part-time position with flexible hours, aiming to enhance the customer experience.

Qualifications

• 1+ year experience selling retail products or services.
• Effective communication skills, organization, and adapt to changing business priorities.
• Ability to work cooperatively in a high paced environment.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service.
• Direct the team to deliver a great customer experience.
• Complete daily tasks for merchandising and sales opportunities.

Skills

Customer engagement

Sales experience

Effective communication

Team coaching

Adaptability

Job description

Overview

Retail Sales Supervisor role at Staples. Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adapt to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.

Employment details

• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment