Retail Sales Supervisor

Staples; Menlo Park (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with company match

Dental and vision insurance

Associate discounts on merchandise and

Discounts at retailers & restaurants

Weekly pay

Job summary

Staples in Menlo Park is seeking a Retail Sales Supervisor to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service, while actively engaging customers to provide complete solutions.

Responsibilities include peer coaching, leading weekly sales and merchandising activities, and directing the team to deliver an exceptional store experience. Staples values flexibility and teamwork across shifts.

Qualifications

• Flexible schedule to meet store needs.
• At least 1 year selling retail products or services.
• Strong communication and customer-focus skills.
• Experience coaching a team and supervising others.
• Ability to handle conflicts calmly and professionally.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Lead weekly sales and merchandising activities.
• Perform Floor Leader duties to deliver a great customer experience across store areas.
• Champion company initiatives and adapt to changes and other duties as assigned.
• Support daily merchandising and operational tasks with the GM and team.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Team coaching

Conflict management

Integrity

Physical stamina

Merchandising

Job description

Full job description

Retail Sales Supervisorschampion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance, full-time eligible for medical coverage

• And many more benefits

• Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

• Own weekly sales and merchandising activities

• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

• Remain available and always support an engaging environment

• Complete daily tasks for merchandising and sales opportunities within the store

• Assist with completing and delegating operational tasks in partnership with the GM

• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs

• Effective communication skills, organization, and adaptive to changing business priorities

• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift/move materials in the 10 – 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.