Retail Sales Supervisor

Staples; Seekonk (MA); On-site; USD 24,796 - 25,141; Full time

Benefits offered by this job

Flexible work schedule

Career growth opportunities

Job summary

A leading retail company in Seekonk is hiring Retail Sales Supervisors to enhance customer engagement and oversee front store operations. The role involves coaching the team, managing sales activities, and ensuring an exceptional customer experience. Ideal candidates will have retail sales experience, effective communication skills, and the ability to work flexibly. Join a dynamic team that fosters growth and success.

Qualifications

• 1+ year experience selling retail products or services.
• Able to work a flexible schedule based on the store’s needs.
• Ability to lift/move materials in the 10 - 50 pound range.

Responsibilities

• Provide peer coaching and support to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience and consultative selling.
• Own weekly sales and merchandising activities.

Skills

Effective communication skills

Team coaching and supervision

Customer engagement

Conflict management

Organizational skills

Job description

Overview

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

Base pay range

$18.00/hr - $18.25/hr

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
• Own weekly sales and merchandising activities
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
• Remain available and always support an engaging environment
• Complete daily tasks for merchandising and sales opportunities within the store
• Assist with completing and delegating operational tasks in partnership with the GM
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
• Be flexible to perform other duties as assigned

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• 1+ year experience selling retail products or services
• Must be able to and want to engage with customers and understand their needs
• Effective communication skills, organization, and adaptive to changing business priorities
• Experience coaching a team and/or supervising others
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment

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