Retail Sales Supervisor

PUMA Group; Central Valley (NY); On-site; Full time

Job summary

A leading company is seeking a Retail Sales Supervisor to enhance customer experience and drive sales in their Central Valley store. The role involves managing staff, meeting sales goals, and ensuring compliance with operational standards. Ideal candidates have retail experience and strong communication skills.

Benefits

Bonus

Benefits

Qualifications

• 1-2 years’ experience in retail, preferably in apparel/footwear.
• Proven ability to exceed sales goals and handle complex issues.

Responsibilities

• Provide high standards of customer experience aligned with PUMA’s Brand Values.
• Ensure the store meets or exceeds sales, KPIs, and profitability goals.
• Assist in recruiting, training, and developing high-performing employees.

Skills

Customer Service

Communication

Team Player

Tools

MS Office

Job description

Join to apply for the Retail Sales Supervisor role at PUMA Group

Speed & Spirit define the qualities we seek in our candidates. We value being driven, vibrant, team-oriented, and authentic. Applying for a job at PUMA is straightforward, and all genders are welcome. Click APPLY ONLINE and follow the steps to submit your application.

Your Mission:

• Provide high standards of customer experience aligned with PUMA’s Brand Values and service standards.
• Ensure the store meets or exceeds sales, KPIs, and profitability goals through effective planning, expense control, and customer service.
• Assist in recruiting, training, developing, and succession planning for high-performing employees.
• Manage payroll and scheduling to maximize profitability and customer service.
• Communicate merchandise opportunities to the Store and Assistant Store Managers.
• Comply with all policies, procedures, and operational standards.
• Maintain a safe and healthy shopping and working environment.
• Work non-traditional hours, including weekends, evenings, holidays, and overtime as required.

Your Talent:

• 1-2 years’ experience in retail, preferably in apparel/footwear, with a focus on customer service.
• Proven ability to exceed sales goals and handle complex issues.
• Strong team player with excellent communication skills.
• Quick learner with basic computer skills, including MS Office.
• Ability to lift/carry and push/pull up to 30 pounds regularly.

The base pay ranges from $22.00 to $24.00, plus bonus and benefits. Pay may vary based on experience and skills.

PUMA supports over 19,000 employees across 120+ countries. We are an Equal Employment Opportunity employer committed to diversity and inclusion.