Retail Sales Specialist — Flexible Hours & Growth

Comcast; Gaithersburg (MD); On-site; USD 23,000 - 33,000; Full time

Job summary

Comcast is seeking a Retail Sales Associate to engage customers, showcase products, and drive sales while delivering an outstanding in-store experience. The role requires adaptability to evenings, weekends, and holiday shifts, achieving targets, and helping customers from onboarding to issue resolution.

Candidates should demonstrate strong communication, teamwork, and product knowledge, with a focus on customer satisfaction and retention in a fast-paced retail environment.

Qualifications

• Customer-focused with ability to upsell and recommend solutions.
• Ability to onboard new customers and resolve issues.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features.
• Listen to customer needs and provide tailored solutions.
• Meet or exceed sales targets and follow up for customer satisfaction.
• Adapt to a flexible work schedule to support retail operations.
• Facilitate onboarding for new customers and ensure product understanding.
• Collaborate with customer care to troubleshoot and resolve issues.
• Adhere to store policies ensuring a professional environment.
• Participate in training to maintain product knowledge and sales skills.
• Maintain consistent attendance, including nights and weekends as needed.
• Perform other duties as assigned.

Skills

Customer focus

Retail sales

Communication

Teamwork

Problem solving

Negotiation

Self motivation

Resilience

Attention to detail

Product knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Sales Associate to engage customers, showcase products, and drive sales while delivering an outstanding in-store experience. The role requires adaptability to evenings, weekends, and holiday shifts, achieving targets, and helping customers from onboarding to issue resolution.

Candidates should demonstrate strong communication, teamwork, and product knowledge, with a focus on customer satisfaction and retention in a fast-paced retail environment.