Retail Sales Specialist - Honolulu, HI

Ace Hardware Corporation; Oak Brook (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Ace Hardware Corporation seeks a Field-based Retail Sales Specialist to drive sales through effective merchandising, stocking, ordering, and pricing. The role requires coordinating store conversions and communicating planogram changes with the Sales Director and Account Managers, while traveling extensively to support accounts.

Responsibilities include maintaining and executing planograms, assisting buyers, and ensuring accurate order flow from receiving to floor space.

Qualifications

• Experience with planogram-driven merchandising and store resets.
• Strong communication with store personnel and customers.
• Ability to manage multiple tasks in a fast-paced retail environment.

Responsibilities

• Merchandise effectively using planograms to drive sales and turns.
• Walk floors to ensure Emery Jensen sets are stocked and displayed.
• Execute store-level resets per director and TM guidance to maximize performance.
• Create and adjust planograms (POGs) and place new products for incremental sales.
• Assist buyers and store staff to drive retail sales, orders, and turns.
• Ensure accurate orders and timely transition from receiving to floor selling space.

Skills

Merchandising

Planograms

Retail sales

Order writing

Pricing

Inventory management

Education

Bachelor's degree

Job description

Emery Jensen is a wholly owned business unit of Ace Hardware Corporation that distributes hardware & home improvement products to the independent Pro Lumber, Paint, Hardware, and E-retailer customer segments.This field-based Retail Sales Specialist role that will assist in driving sales through effective merchandising, stocking, order writing, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Sales Director, Territory (Account) Manager and the Customer(s). This position will be responsible to service accounts in Oahu - Honolulu, Pearl City, Milliani, Aiea.Job Description:Effective merchandising of planograms that result in increased inventory turns and sales results.Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.Execute and maintain store level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.Implement advertising dropsAssist buyers and store employees to help drive retail sales and turns with Emery Jensen products.Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any miss picks and shipping issues.Diagnose, research, and answer questions regarding ordering and product trends.Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.Verify all items needed for POG are represented and properly located. Order any missing SKUs.Correct inventory information as needed.Ensure customer pricing labels are present and in proper placement.Identify deleted items and implement rollover or replacement SKU.Check graphics and POP material as applicable.Recommend needed changes in the product presentation level.Follow up on any special requests made and communicated results to Territory or Account Manager.Write orders for specific categories to be approved by buyers.Assist stores with credits and claims.Attends new store openings and special store events.Execute price shops as required.KNOWLEDGE, EXPERIENCE, AND COMPETENCIES:Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experienceExcellent interpersonal and written/verbal communications skills with customers and colleaguesDetail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.Proven ability to manage multiple tasks, solve problems and meet deadlines.Ability to work autonomously and accomplish objectives in active store environment.Ability to climb a ladder, carry 35lbs and put away stock away.Up to 80% travel including overnightsAir travel required for this positionMust reside in Oahu -Honolulu, Pearl City, Mililani, Aiea and have a Drivers License