Retail Sales Specialist - Honolulu, HI

Emery Jensen Distribution; Honolulu (HI); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Vacation days

Company car

Tuition assistance

Employee discounts

Job summary

Emery Jensen Distribution in Hawaii is seeking a Retail Field Sales Specialist to drive sales through effective merchandising, stocking, and order execution. You will manage planograms, resets, and pricing, while supporting buyers and store teams across Oahu, including Honolulu, Pearl City, and Mililani.

The role requires strong communication, attention to detail, and the ability to travel up to 80% and stay in stores to optimize sales. A valid driver’s license and local residence are required.

Qualifications

• Excellent interpersonal and written/verbal communication with customers and colleagues.
• Detail oriented and highly organized, able to thrive in a fast-paced environment.
• Proven ability to manage multiple tasks and meet deadlines.
• Ability to work autonomously in an active store setting.

Responsibilities

• Merchandise planograms to drive inventory turns and sales.
• Maintain strong relationships with store personnel to convey value.
• Walk the floor, inspect sets, stock product as needed.
• Execute store resets to maximize sales and turns.
• Create space on planograms and place new products for incremental sales.
• Assist buyers and store staff to drive retail sales and turns.
• Ensure orders are accurate and transferred to selling space promptly.
• Document issues and provide feedback on shipping and product trends.

Skills

Interpersonal communication

Verbal communication

Detail oriented

Time management

Autonomy in store

Retail sales experience

Education

Bachelor's degree in business/marketing or related field

Job description

• Implement advertising drops

Emery Jensen is a wholly owned business unit of Ace Hardware Corporation that distributes hardware & home improvement products to the independent Pro Lumber, Paint, Hardware, and E-retailer customer segments.

This field-based Retail Sales Specialist role that will assist in driving sales through effective merchandising, stocking, order writing, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Sales Director, Territory (Account) Manager and the Customer(s). This position will be responsible to service accounts in Oahu - Honolulu, Pearl City, Milliani, Aiea.

Job Description

• Effective merchandising of planograms that result in increased inventory turns and sales results.
• Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.
• Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
• Execute and maintain store level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.
• Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
• Implement advertising drops
• Assist buyers and store employees to help drive retail sales and turns with Emery Jensen products.
• Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any miss picks and shipping issues.
• Diagnose, research, and answer questions regarding ordering and product trends.
• Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
• Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
• Verify all items needed for POG are represented and properly located. Order any missing SKUs.
• Correct inventory information as needed.
• Ensure customer pricing labels are present and in proper placement.
• Identify deleted items and implement rollover or replacement SKU.
• Check graphics and POP material as applicable.
• Recommend needed changes in the product presentation level.
• Follow up on any special requests made and communicated results to Territory or Account Manager.
• Write orders for specific categories to be approved by buyers.
• Assist stores with credits and claims.
• Attends new store openings and special store events.
• Execute price shops as required.

Knowledge, Experience, And Competencies

• Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experience
• Excellent interpersonal and written/verbal communications skills with customers and colleagues
• Detail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.
• Proven ability to manage multiple tasks, solve problems and meet deadlines.
• Ability to work autonomously and accomplish objectives in active store environment.
• Ability to climb a ladder, carry 35lbs and put away stock away.
• Up to 80% travel including overnights
• Air travel required for this position
• Must reside in Oahu -Honolulu, Pearl City, Mililani, Aiea and have a Drivers License

Compensation Details

$55000 -$60000

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Emery Jensen is different. These things are important to us. They represent our commitment to the company, our employees, our retailers and our brand.

Benefits

In addition to providing our employees a great culture, Emery Jensen also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution (once eligibility requirements have been met). Over the past five years, company contributions (matching & discretionary) for fully eligible employees have averaged 6.6% of total compensation.
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Emery Jensen is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Emery Jensen invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why we hold frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection
• Benefits are provided in compliance with applicable policies.

Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen is right for you.

Equal Opportunity Employer

Emery Jensen is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Emery Jensen Distribution position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basics/general essential job functions of a particular position. Emery Jensen Distribution reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.