Retail Sales Specialist: Customer-Focused Growth

Crate and Barrel; Pasadena (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Crate & Barrel in Pasadena, CA is seeking a Sales Associate who thrives on delivering outstanding customer service and product expertise. You will engage shoppers, demonstrate features, and process transactions while collaborating with store teams.

Responsibilities include driving sales, keeping displays stocked, and adhering to safety, loss-prevention and merchandising standards. This role offers growth within a dynamic retail environment and requires flexible availability.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Excellent interpersonal skills and ability to build rapport.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge.
• Greet and assist customers, respond to questions, process payments, and involve management as needed.
• Maintain awareness of active promotions, loyalty programs and other initiatives for customers.
• Uphold service standards, merchandising and teamwork across the store.
• Support store profitability and operational excellence.
• Engage customers with brand through demonstrations and activities.
• Keep products and displays stocked and accessible on the sales floor.
• Maintain store safety standards and training.

Skills

Customer service

Retail experience

Interpersonal skills

Flexibility

Problem-solving

Teamwork

Tools

POS system

AS400 system

Company email system

Tagger guns

Job description

Crate & Barrel in Pasadena, CA is seeking a Sales Associate who thrives on delivering outstanding customer service and product expertise. You will engage shoppers, demonstrate features, and process transactions while collaborating with store teams.

Responsibilities include driving sales, keeping displays stocked, and adhering to safety, loss-prevention and merchandising standards. This role offers growth within a dynamic retail environment and requires flexible availability.