Retail Sales Specialist — Customer Experience

Williams-Sonoma, Inc.; Miramar Beach (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. in Miramar Beach, FL is seeking a Sales Associate who delivers sincere, friendly, world‑class customer service and uses effective selling techniques to help customers find the perfect item in a fast‑paced specialty retail environment.

Responsibilities include assisting with gift wrap, gift registry, catalog orders and back orders, maintaining visual merchandising standards, handling register transactions, restocking, and supporting management to achieve sales goals while

Qualifications

• 1-2 years customer service experience and retail sales experience.
• Ability to close sales and exceed selling goals.
• Thrive in a team environment while able to work independently.
• Open availability to meet the needs of the business, including weekend shifts.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management; comply with all Company policies and procedures.

Skills

Customer service

Sales techniques

Product knowledge

Register transactions

Visual merchandising

Stockroom maintenance

Team player

Time management

Education

High school diploma or equivalent

Job description

Williams-Sonoma, Inc. in Miramar Beach, FL is seeking a Sales Associate who delivers sincere, friendly, world‑class customer service and uses effective selling techniques to help customers find the perfect item in a fast‑paced specialty retail environment.

Responsibilities include assisting with gift wrap, gift registry, catalog orders and back orders, maintaining visual merchandising standards, handling register transactions, restocking, and supporting management to achieve sales goals while