Retail Sales Specialist

Charter Communications; Butte (MT); On-site; USD 24,796 - 30,996; Full time

Benefits offered by this job

Free and discounted internet

Free and discounted TV services

Free and discounted mobile services

Job summary

A leading telecommunications company in Butte, Montana, is seeking a Retail Sales Specialist to drive sales and enhance customer experiences. You will promote and sell products while creating ideal customer interactions in a clean retail environment. Candidates must have a high school diploma, proficiency in cash handling, and effective communication skills. Experience in sales or telecommunications is preferred. The role demands flexibility and involves physical demands like lifting and standing, with a base pay of $18.00/hour, potentially earning up to $22.50/hour through incentives.

Qualifications

• Ability to read, write, speak, and understand English.
• Familiarity with goal- and incentive-based work environments.
• Ability to prioritize, organize, manage multiple tasks and handle change effectively.

Responsibilities

• Enhance the customer experience while meeting sales and service goals.
• Identify sales opportunities and create ideal customer experiences.
• Build positive customer relationships and effectively listen to customer needs.
• Maintain knowledge of products, pricing, and promotions.
• Ensure a welcoming store atmosphere with clean experience.
• Participate in training programs.

Skills

Proficiency in cash handling

Effective communication

Basic math skills

Strong performance in a fast-paced team

Personal technology comfort

Interpersonal skills

Self-motivated and competitive spirit

Attention to detail

Education

High School Diploma or equivalent

Job description

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you\'ll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum\'s dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

A qualified applicant\'s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.