Retail Sales Specialist

Charter Communications; Greenville (SC); On-site; USD 24,796 - 30,996; Full time

Benefits offered by this job

Free and discounted internet, TV, and mobile

Job summary

Charter Communications seeks a Retail Sales Specialist in Greenville, South Carolina, to enhance the customer experience while promoting their services. This role involves building positive customer relationships and achieving sales goals in a welcoming store atmosphere.

The ideal candidate will have a High School Diploma and skills in cash handling, communication, and technology. The position offers a flexible schedule and earnings potential of up to $22.50/hour including incentives and commission.

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, mobile devices, and computer applications.
• Familiarity with goal- and incentive-based work environments.

Responsibilities

• Enhance customer experience while meeting sales and service goals.
• Identify sales opportunities and create ideal customer experiences.
• Ensure a welcoming store atmosphere and effective communication.

Skills

Cash handling

Customer relationships

Communication skills

Problem-solving

Basic math skills

Education

High School Diploma or equivalent

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

$18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Perks include free and discounted internet, TV, and mobile.

As a Retail Sales Specialist at Spectrum, you will promote and sell our portfolio of products and services to existing and new customers, enhancing the customer experience and fostering exceptional customer care at each store location.

What Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, overcoming objections, and reselling product value.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.

Working Conditions

• Flexible schedule and regular attendance required.
• Physical demands include lifting up to 35 lbs. and prolonged standing.
• Work in a moderately noisy retail environment with Spectrum’s dress code.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, mobile devices, video platforms, and computer applications.
• Basic math skills.
• Proficiency in reading, writing, speaking, and understanding English; ability to prioritize, organize, manage multiple tasks, and adapt to change.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast‑paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Excellent interpersonal skills for building partnerships across the organization.
• Self‑motivated, competitive spirit, and desire to exceed sales goals.
• Positive and professional demeanor with strong attention to detail and problem‑solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1–5 years of sales/customer service experience.
• 1–3 years of telecommunications/wireless experience.

We are an equal opportunity employer, including job seekers with disabilities and veterans. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.