Retail Sales & Service Pro - Commission + Benefits

First Cash Pawn; Conover (NC); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Commission up to 8%

Earned Wage Access

Employee discounts

Medical, Dental, Vision, Life & &s

Vacation & Sick/Personal time

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash Pawn is hiring a Full-Time Retail Sales Associate in North Carolina. Earn $13.00–$16.00 per hour plus unlimited commission, with benefits and growth opportunities. The role involves helping customers, handling pawn and loan services, and maintaining a organized store floor.

Typical hours are 9AM–6PM with some Sundays closed; Earned Wage Access and employee discounts available. Training and compliance with company policies are provided.

Qualifications

• Must be 18+ with a high school diploma, GED, or equivalent
• Ability to stand, walk, lift up to 50 lbs and perform physical tasks; flexible schedule including weekends/holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team-oriented mindset
• Basic math and computer skills; experience with retail checkout systems is a plus
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience
• Process sales and loan activity accurately while following company and regulatory guidelines
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions
• Maintain a clean, organized sales floor and merchandise displays
• Handle cash and negotiable items responsibly
• Support store operations, including basic opening/closing tasks
• Communicate clearly with customers and team members
• Complete required training and follow company policies
• Perform other duties as assigned

Skills

Customer service

Teamwork

Basic math

Computer skills

Retail checkout systems

Education

High School Diploma or GED

Tools

Retail POS systems

Cash handling

Job description

FirstCash Pawn is hiring a Full-Time Retail Sales Associate in North Carolina. Earn $13.00–$16.00 per hour plus unlimited commission, with benefits and growth opportunities. The role involves helping customers, handling pawn and loan services, and maintaining a organized store floor.

Typical hours are 9AM–6PM with some Sundays closed; Earned Wage Access and employee discounts available. Training and compliance with company policies are provided.