Retail Sales Representative

Ace-Hardware; Columbus (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Ace Hardware is seeking a Retail Sales Representative to deliver outstanding customer service, help shoppers find products, and promote sales throughout the store. The role emphasizes friendly interactions, product knowledge, and teamwork to ensure every customer leaves satisfied and eager to return.

Responsibilities include greeting customers, stocking shelves, informing about promotions, and assisting with returns.

Qualifications

• Strong communication skills essential for helping customers
• Problem-solving ability to resolve inquiries and issues
• Positive and friendly attitude to create welcoming environment
• Teamwork and collaboration with store staff
• Knowledge of products to assist customers effectively

Responsibilities

• Greet customers and assist them in finding products
• Help customers locate items and inform them about features
• Introduce customers to new products and promotions
• Upsell and cross-sell relevant items when appropriate
• Answer questions about products or services
• Stock and organize product racks for an appealing storefront
• Handle returns in a courteous manner
• Coordinate with team members to deliver outstanding service

Skills

Strong communication

Problem solving

Positive attitude

Teamwork

Customer service

Education

High school diploma or equivalent

BS degree in marketing or related field

Job description

Main Responsibilities of a Retail Sales Representative:

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling

Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

Responsibilities of a Retail Sales Representative:

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Handling returns
• Coordinating with team members for outstanding customer service

Retail Sales Representative JobRequirements:

• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.