Retail Sales Representative

Workstream; West Bend (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

Workstream is seeking a Retail Sales Representative to deliver outstanding customer service, maintain an organized selling floor, and promote products and promotions. You will engage customers, ensure satisfaction, and contribute to a positive shopping experience.

The role emphasizes strong communication, product knowledge, and teamwork to achieve sales goals and customer loyalty.

Qualifications

• Strong communication and interpersonal skills.
• Ability to delight customers and ensure satisfaction.
• Product knowledge and organized selling floor.

Responsibilities

• Greet customers and assist with finding products.
• Introduce customers to new products and inform about promotions.
• Upsell and cross-sell where appropriate.
• Maintain stocked, organized selling floor.
• Coordinate with team for outstanding service.

Skills

Communication skills

Customer service

Product knowledge

Upselling & cross-selling

Team coordination

Handling complaints

Education

High school diploma or equivalent

BS degree in marketing or related field

Job description

Main Responsibilities of a Retail Sales Representative:

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling

Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

Responsibilities of a Retail Sales Representative:

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Coordinating with team members for outstanding customer service
• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus