In-Store Tech & Services Consultant Uncapped Commission

Comcast Corporation; Lansing (MI); On-site; USD 2,066,000 - 3,306,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Day-One Benefits

401K with match

Tuition reimbursement

Paid Time Off

XFINITY discounts

Career growth

Job summary

Comcast Xfinity is hiring for a dynamic retail sales role in Lansing, MI. You will engage customers, demonstrate products, and deliver outstanding service while aiming to meet or exceed sales targets in a fast-paced store environment.

Join a team that rewards performance with targeted commissions and comprehensive Day-One benefits, including medical, vision, dental, and 401K options. This is a full-time, on-site opportunity designed for tech enthusiasts who enjoy helping customers navigate

Qualifications

• High School Diploma or equivalent required.
• Flexible to retail hours including evenings, weekends, and holidays.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a dynamic retail sales role in Lansing, MI. You will engage customers, demonstrate products, and deliver outstanding service while aiming to meet or exceed sales targets in a fast-paced store environment.

Join a team that rewards performance with targeted commissions and comprehensive Day-One benefits, including medical, vision, dental, and 401K options. This is a full-time, on-site opportunity designed for tech enthusiasts who enjoy helping customers navigate