Retail Sales Pro – Flexible Schedule & Uncapped Commission

Comcast Corporation; Ann Arbor (MI); Hybrid; USD 22,000 - 41,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan

Tuition reimbursement

Job summary

Comcast Corporation in Ann Arbor is seeking a Xfinity Retail Sales Consultant to engage customers, demonstrate products, and drive sales in a fast-paced retail environment. The role emphasizes customer service, product knowledge, and a proactive approach to meeting targets.

The position offers base pay with commissions, day-one benefits, and opportunities for growth within Comcast's retail network. You will be a brand ambassador, helping customers understand services and manage their accounts

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma

Job description

Comcast Corporation in Ann Arbor is seeking a Xfinity Retail Sales Consultant to engage customers, demonstrate products, and drive sales in a fast-paced retail environment. The role emphasizes customer service, product knowledge, and a proactive approach to meeting targets.

The position offers base pay with commissions, day-one benefits, and opportunities for growth within Comcast's retail network. You will be a brand ambassador, helping customers understand services and manage their accounts