Retail Sales Pro: Growth, Benefits & Career Impact

Floor & Decor Holdings Inc.; Des Moines (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Insurance options

Paid time off

Career advancement opportunities

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates at our Des Moines store to deliver friendly, accurate service, help customers find products, and maintain an organized, safe, and well-stocked sales floor.

The role offers opportunities for growth with a starting base pay from $15.10 per hour, higher depending on experience. Both full-time and part-time positions are available, with comprehensive benefits and a supportive team environment.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Multitasking

Communication

Teamwork

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates at our Des Moines store to deliver friendly, accurate service, help customers find products, and maintain an organized, safe, and well-stocked sales floor.

The role offers opportunities for growth with a starting base pay from $15.10 per hour, higher depending on experience. Both full-time and part-time positions are available, with comprehensive benefits and a supportive team environment.