Retail Sales Pro: Customer-First & Benefits

Macy's; Roanoke (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a customer-focused team member to join our sales floor. You will greet customers, answer questions, and help create a welcoming shopping experience. Responsibilities include keeping the store tidy, restocking and supporting merchandise moves while guiding guests to promotions and loyalty benefits.

The role emphasizes strong communication, reliability, and a friendly, proactive attitude to reach daily sales goals and deliver exceptional service to every guest.

Qualifications

• Flexibility to work days, evenings, weekends and holidays.
• Ability to understand and communicate with customers and coworkers.
• Read and follow employment policies and safety rules in English.
• Comfortable using electronic devices and cash registers.

Responsibilities

• Greet customers, engage with them warmly, and assist with questions.
• Maintain a clean, organized sales floor and fitting rooms.
• Achieve daily sales goals and promote Macy's Loyalty program.
• Provide friendly service and thank customers at checkout.

Skills

Customer service oriented

Communication skills

Team collaboration

Sales goal oriented

Adaptability

Tech savvy

Tools

Cash register

POS systems

Job description

Macy's is seeking a customer-focused team member to join our sales floor. You will greet customers, answer questions, and help create a welcoming shopping experience. Responsibilities include keeping the store tidy, restocking and supporting merchandise moves while guiding guests to promotions and loyalty benefits.

The role emphasizes strong communication, reliability, and a friendly, proactive attitude to reach daily sales goals and deliver exceptional service to every guest.