Retail Sales Pro - Customer-First & Quota-Driven

Jaizai Investment Inc; Charlotte (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Jaizai Investment Inc. in Charlotte, NC seeks a Retail Sales Representative to deliver friendly service, identify customer needs, present products, answer questions, and help meet sales quotas.

You’ll create a welcoming shopping experience and contribute to store profitability. You will greet customers, provide accurate product details and pricing, compare features, cross-sell items, keep racks stocked, handle returns, and coordinate with the team during peak times to maintain high service

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role.
• Understanding of the retail sales process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Track record of achieving sales quotas.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

Retail sales exp

Customer service

Communication skills

Inventory stocking

Basic math

Sales quotas

Fast-paced

Flexibility

High school degree

Education

High school diploma

BS in Marketing

Job description

Jaizai Investment Inc. in Charlotte, NC seeks a Retail Sales Representative to deliver friendly service, identify customer needs, present products, answer questions, and help meet sales quotas.

You’ll create a welcoming shopping experience and contribute to store profitability. You will greet customers, provide accurate product details and pricing, compare features, cross-sell items, keep racks stocked, handle returns, and coordinate with the team during peak times to maintain high service