Retail Sales Pro: Delight Customers, Boost Sales

The Whitaker Group; Chicago, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Whitaker Group in Chicago, IL is seeking a Retail Sales Representative to deliver outstanding customer service, identify client needs, present products, and help customers choose optimal solutions. You will aim to meet sales quotas, cross-sell offerings, keep shelves stocked, and ensure a positive shopping experience that supports store profitability.

Candidates with strong communication skills who make customers feel welcome and can work flexible shifts in a fast-paced environment will

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role.
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BS in Marketing or a related field is a plus

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing, and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

Retail experience

Sales quotas

Communication skills

Customer service

Inventory stocking

Basic math

Team collaboration

Flexible shifts

High school diploma

BS in Marketing

Education

High school diploma

BS in Marketing or related field

Tools

POS software

Job description

The Whitaker Group in Chicago, IL is seeking a Retail Sales Representative to deliver outstanding customer service, identify client needs, present products, and help customers choose optimal solutions. You will aim to meet sales quotas, cross-sell offerings, keep shelves stocked, and ensure a positive shopping experience that supports store profitability.

Candidates with strong communication skills who make customers feel welcome and can work flexible shifts in a fast-paced environment will