Retail Sales Pro — Commission, Bonus & Growth

Ford Motor Company; Seattle (WA); On-site; USD 30,000 - 115,918; Full time

Job summary

Ford Motor Company is seeking a result-driven Retail Sales Associate to help customers find the right solutions, resolve issues, and maintain store standards. You will work to meet sales goals while delivering excellent service in person.

The role requires 1–2 years of experience, English proficiency, and the ability to work weekends. Compensation ranges from $30,000 to $115,918 per year with potential bonuses and commissions.

Qualifications

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

Retail sales

Customer service

English proficiency

Basic math

POS transactions

Inventory procedures

Interpersonal skills

Flexibility

Sales quota

Complaint handling

Team collaboration

Education requirement

Education

High school diploma

BS in Marketing or related field

Job description

Ford Motor Company is seeking a result-driven Retail Sales Associate to help customers find the right solutions, resolve issues, and maintain store standards. You will work to meet sales goals while delivering excellent service in person.

The role requires 1–2 years of experience, English proficiency, and the ability to work weekends. Compensation ranges from $30,000 to $115,918 per year with potential bonuses and commissions.