Retail Sales Print Production Lead

Staples; Glendora (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers

Job summary

Staples in Glendora, CA is seeking a Print Production Lead to manage and maintain print workflows. You will be the go-to person for machine operations and production processes while delivering friendly, customer-focused service in a fast-paced retail setting.

Full-time role with benefits, weekly pay, and opportunities for career development. You will train associates, create efficient production schedules, and ensure quality throughout the print pipeline.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task, prioritize, and manage multiple jobs.
• Attention to detail with a focus on quality.
• Must engage with customers and understand their needs.
• Ability to work in a high-paced environment and manage conflicts calmly.
• Basic computer skills to open/save/send files and use Word; familiarity with desktop publishing tools.

Responsibilities

• Be the primary print producer as customers submit orders in-store, online or by email.
• Use print equipment and produce proofs and samples for consultation.
• Drive customer satisfaction by assessing needs and providing exceptional service.
• Train and coach associates in print production tasks.
• Create and manage the production workflow and set team standards.
• Maintain machine functionality and organize completed orders.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Team collaboration

Conflict management

Integrity

Basic computer skills

Communication with customers

Tools

Adobe Publisher

Microsoft Word

Printer equipment

Job description

Compensation $18.60 - $18.85/hour

Schedule Full time

Job Type Permanent

Description

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Full-time hours, generous paid time off, career development program and weekly pay

Compensation is based on qualifications and experience

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

And many more benefits

Play a key role in helping your store, your people and your customer win.

Be the primary print producer as customers submit print orders in-store, online and through email

Use print equipment, produce proofs and samples for consultation, design quick edits

Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

Train and coach associates to assist in print production as needed

Create and manage production workflow, set standards and processes for the rest of the team

Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Ability to multi-task, prioritize and rank production steps for many jobs

Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

Must be able to engage and speak to customers and understand their needs

Ability to work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.