Retail Sales- Part time

Grange Co-op; Kentucky; On-site; USD 26,000 - 32,000; Full time

Job summary

Grange Co-op in Kentucky seeks an energetic retail team member to provide excellent customer service and help customers find products that meet their needs.

You will maintain department presentation, handle pricing and signage, and support cashiers. A high school diploma or GED is required, with prior retail experience preferred. Bilingual applicants are encouraged to apply and teamwork is valued.

Qualifications

• High school diploma or GED is required.
• Previous retail experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Greet customers as they enter the store and thank them as they are leaving.
• Demonstrate friendliness toward customers and co-workers.
• Maintain cleanliness and presentation within the department.
• Provide personalized customer service within department.
• Answer phone calls promptly and transfer to the appropriate person or department.
• Ensure every item has a SKU and is priced.
• Set ad merchandise per promotional guidelines.
• Update price changes as directed by BPM.
• Execute merchandising plans as directed by BPM or store leadership.
• Ensure store is recovered, merchandise faced, and dated goods rotated.
• Assist in other areas of the store as needed.
• Stock freight and ensure adequate merchandise levels.
• Assist cashiers and perform cashiering tasks as needed.
• Uphold company policies and procedures.
• Perform other tasks as requested by supervising manager.

Skills

Customer service

Communication

Teamwork

Attention to detail

Merchandising

Interpersonal skills

Education

High school diploma or GED

Job description

GENERAL PURPOSE OF JOB

To provide personalized service to customers by providing assistance and suggestions in selecting products to meet their needs; to ensure that the department is ready for the customers; to merchandise displays; to ensure accurate pricing and signing is reflected on merchandise and throughout the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet all customers as they enter the store and thank them as they are leaving
• Demonstrate friendliness towards customers and co-workers
• Maintain cleanliness and presentation within the department
• Provide personalized customer service within department
• Promptly and courteously answer phone calls and transfer them to the appropriate person or department
• Ensure every item has a SKU and is priced
• Set ad merchandise in accordance with promotional guidelines
• Ensure price changes are completed as directed by BPM
• Execute merchandising plans as directed by BPM or store leadership
• Ensure that the store is recovered, merchandise is faced, and product rotation occurs on dated goods
• Assist in other areas in the store as necessary
• Stock freight and ensure adequate amounts of merchandise available
• Assist cashiers and perform cashiering functions as needed
• Uphold all company policies and procedures
• Perform other tasks and duties as required by supervising manager

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED)
• Previous retail experience preferred

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

• Strong communication and interpersonal skills
• Excellent customer service skills
• High level of integrity
• Accuracy and attention to details
• Thorough knowledge of the products and brands carried in the assigned department
• Strong merchandising skills
• Ability to read and implement floor plans
• Creative abilities
• Friendliness and cheerfulness towards customers and co-workers
• Ability to perform effectively in both individual and team environments
• Excellent prioritization and organizational abilities
• Possess a strong sense of urgency

Bilingual candidates encouraged to apply!