Retail Sales Manager - Omni-Channel & Customer Experience

Michaels; Richfield (MN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels in Richfield, MN is hiring a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. You will oversee front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.

The role requires 3+ years of retail leadership, coaching, and strong customer focus.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Oversee front-end and service operations to ensure brand standards and operational expectations.
• Coach team to improve customer experience and selling behaviors; drive KPI results.

Skills

Retail leadership

Job description

Michaels in Richfield, MN is hiring a Sales Manager to lead a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. You will oversee front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.

The role requires 3+ years of retail leadership, coaching, and strong customer focus.