Retail Sales Manager - Lead & Inspire a High-Performing Team

KnitWell Group; Tysons (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and growth

Community partnerships

Job summary

Ann Taylor in Tysons Corner, VA is seeking a Sales Manager to lead the store team and deliver an engaging omnichannel experience. You will partner with the Store Manager to drive sales, coach and mentor associates, and build a high-performing, customer-focused culture.

This role requires hospitality-minded leadership, strong customer service and interpersonal skills, and the ability to balance selling with daily store operations.

Qualifications

• 1 year retail management experience (preferred).
• Hospitality mindset when connecting with customers.
• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Lead activities to drive the store's performance, including financial and operational objectives.
• Balance selling responsibilities and overall store operations activities.

Skills

Retail management

Hospitality mindset

Customer service

People management

POS proficiency

Business acumen

Tools

Point-of-sale system

Job description

Ann Taylor in Tysons Corner, VA is seeking a Sales Manager to lead the store team and deliver an engaging omnichannel experience. You will partner with the Store Manager to drive sales, coach and mentor associates, and build a high-performing, customer-focused culture.

This role requires hospitality-minded leadership, strong customer service and interpersonal skills, and the ability to balance selling with daily store operations.