Retail Sales Leader & Coach

The Talbots LLC; Clinton (CT); On-site; USD 2,893,000 - 3,609,000; Full time

Benefits offered by this job

Growth

Benefits package

Store Management Incentive Program (SM

Discounts

Referral incentive program

Travel & entertainment discounts

Job summary

Talbots in Clinton, CT is seeking a dedicated store associate to deliver exceptional customer experiences and drive store sales. You will guide customers in styling, maintain a welcoming environment, and support inventory and operations while upholding brand standards.

The role requires a customer-centric mindset, professionalism, and the ability to coach teammates in delivering top-notch service. Weekend availability and a flexible schedule are expected.

Qualifications

• Passionate about selling with a customer-centric approach.
• Professional with strong work ethic, integrity and respect.
• Excellent communication and ability to educate and mentor team members.
• Ability to build relationships and drive sales through service.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences.
• Help customers look and feel their best with style advice.
• Provide exceptional service to promote products and brand loyalty.
• Develop positive working relationships to support a productive environment.
• Achieve sales and service metrics such as Talbots Classic Awards.
• Coach, train and hold team accountable to standards.
• Assist with inventory, floorsets, orders, recalls, replenishment and re-tickets.
• Prioritize daily tasks to meet customer, team and business needs.
• Balance operations with selling energy and schedule planning.
• Stay informed about fashion trends and key business drivers to maximize sales.
• Ensure compliance with company policies and employment laws.

Skills

Customer service

Communication

Sales

Team leadership

Coaching

Career education

Tools

POS/iPad/handheld systems

Job description

Talbots in Clinton, CT is seeking a dedicated store associate to deliver exceptional customer experiences and drive store sales. You will guide customers in styling, maintain a welcoming environment, and support inventory and operations while upholding brand standards.

The role requires a customer-centric mindset, professionalism, and the ability to coach teammates in delivering top-notch service. Weekend availability and a flexible schedule are expected.