Retail Sales Manager – Hospitality & Growth

knitwellgroup; Kentucky; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Discount: 50%–70% merchandise

Growth opportunities

Incentive opportunities

Benefits package

Referral program

Job summary

Talbots is seeking a customer-focused team member in Hudson, OH to deliver exceptional service and styling guidance. You will help customers look and feel their best, promote product knowledge, and contribute to brand loyalty in a fast-paced retail environment.

This Regular/Full time role emphasizes hospitality, teamwork, and the ability to balance in-store operations with attentive selling, while adhering to store policies and brand standards.

Qualifications

• Experience in customer-facing retail roles with a focus on service.
• Ability to coach and mentor team members to deliver consistent service.
• Strong knowledge of fashion trends and brand standards.

Responsibilities

• Create a culture of hospitality through exceptional customer experiences.
• Provide style advise to help customers look and feel their best.
• Deliver meaningful service that promotes product and brand loyalty.
• Meet sales and hospitality metrics through clientelling and outreach.
• Coach and train teammates to maintain selling standards.
• Balance operations with selling energy and schedule tasks effectively.

Skills

Customer service

Styling advice

Communication

Sales skills

Job description

Talbots is seeking a customer-focused team member in Hudson, OH to deliver exceptional service and styling guidance. You will help customers look and feel their best, promote product knowledge, and contribute to brand loyalty in a fast-paced retail environment.

This Regular/Full time role emphasizes hospitality, teamwork, and the ability to balance in-store operations with attentive selling, while adhering to store policies and brand standards.