Retail Sales Manager — Lead Customer Experience & Growth

KnitWell Group; Virginia Beach (VA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Discounts on travel, shopping, and更多

Referral Incentive Program

Generous merchandise discount: 50%, 60

70% Merchandise Discount off Talbots

Job summary

Talbots in Virginia Beach is seeking a store associate to deliver exceptional customer experiences and uphold our modern classic style. You will help customers look and feel their best, coach teammates, and contribute to meeting sales goals while working a flexible schedule including weekends.

Join a team that values integrity, inclusivity, and building relationships with customers through service excellence and collaboration.

Qualifications

• Customer-centric approach with a focus on delivering exceptional service.
• Clear communicator and collaborative team player.
• Willingness to coach and mentor fellow team members.
• Ability to adapt to a fast-paced retail environment.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences.
• Help customers look and feel their best by providing style advice.
• Provide exceptional customer service experiences that promote the product and loyalty.
• Meet sales and hospitality driven metrics through clientelling and outreach.
• Coach and train teammates to uphold selling and service standards.

Skills

Customer service

Communication

Professionalism

Coaching

Leadership

Tools

POS/iPad systems

Job description

Talbots in Virginia Beach is seeking a store associate to deliver exceptional customer experiences and uphold our modern classic style. You will help customers look and feel their best, coach teammates, and contribute to meeting sales goals while working a flexible schedule including weekends.

Join a team that values integrity, inclusivity, and building relationships with customers through service excellence and collaboration.