Store Sales Leader & Customer Experience Coach

KnitWell Group; Southbury (CT); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Referral incentive program

Discounts on travel, shopping, and更多

Job summary

Talbots in Southbury, CT is seeking a dedicated sales professional to deliver superior customer experiences and drive store performance. You will assist customers with styling, build brand loyalty, and contribute to achieving hospitality and sales targets.

Join a team that values integrity, teamwork, and a commitment to inclusive service. This role requires flexibility for opening/closing shifts and weekends with a strong focus on customer care.

Qualifications

• Passion for selling and delivering exceptional service.
• Strong work ethic, integrity, and respect for others.
• Customer-centric mindset with a focus on growing sales.
• Ability to educate, coach and mentor team members.
• Comfort with computer POS/iPad/handheld systems.

Responsibilities

• Provide exceptional customer service experiences that build lasting loyalty to the brand.
• Assist customers with styling advice tailored to their needs.
• Achieve sales and hospitality metrics through clientelling and outreach.
• Coach and train associates to uphold selling standards and service levels.
• Balance operational tasks with selling activities through effective planning.

Skills

Customer service

Sales mindset

Communication

Coaching

Tools

POS systems

Job description

Talbots in Southbury, CT is seeking a dedicated sales professional to deliver superior customer experiences and drive store performance. You will assist customers with styling, build brand loyalty, and contribute to achieving hospitality and sales targets.

Join a team that values integrity, teamwork, and a commitment to inclusive service. This role requires flexibility for opening/closing shifts and weekends with a strong focus on customer care.