Retail Sales Manager: Elevate Customer Experience & Growth

The Michael's Companies; Fresno (CA); On-site; USD 24,452 - 31,822; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

The Michael's Companies is looking for a Sales Manager in Fresno, CA. This role focuses on leading a high-performing team while ensuring strong sales results and excellent customer experiences. Responsibilities include managing store operations, training team members, and promoting customer engagement through loyalty programs. The ideal candidate will have over three years of retail leadership experience and possess a robust understanding of sales techniques. This full-time position offers a base pay range of $17.75 - $23.10, along with benefits such as health insurance and paid time off.

Qualifications

• 3+ years of retail leadership experience.
• Ability to work in a fast-paced environment.
• Experience with POS systems and customer interaction.

Responsibilities

• Lead and manage adherence to SOPs and company programs.
• Model and coach customer experience behaviors.
• Train, coach, and develop team members.

Skills

Retail leadership

Customer service

Sales techniques

Job description

The Michael's Companies is looking for a Sales Manager in Fresno, CA. This role focuses on leading a high-performing team while ensuring strong sales results and excellent customer experiences. Responsibilities include managing store operations, training team members, and promoting customer engagement through loyalty programs. The ideal candidate will have over three years of retail leadership experience and possess a robust understanding of sales techniques. This full-time position offers a base pay range of $17.75 - $23.10, along with benefits such as health insurance and paid time off.