Retail Sales Manager — Customer Experience Leader

Michaels Stores; Fresno (CA); On-site; USD 24,452 - 31,822; Part time

Job summary

Michaels Stores in Fresno, CA is seeking a Sales Manager to lead a high-performing team and drive sales results. The role encompasses overseeing front-end operations and ensuring customer satisfaction through effective leadership and coaching. Key responsibilities include managing adherence to operational standards, training team members, and promoting customer engagement through company programs. The compensation ranges from $17.75 to $23.10 per hour, and the ideal candidate will have over 3 years of retail leadership experience.

Qualifications

• 3+ years retail leadership experience is required.

Responsibilities

• Lead and manage adherence to SOPs and company programs.
• Model and coach customer experience and selling behaviors.
• Train, coach, and develop team members.

Skills

Retail leadership experience

Customer Experience

Sales execution

Coaching and training

Job description

Michaels Stores in Fresno, CA is seeking a Sales Manager to lead a high-performing team and drive sales results. The role encompasses overseeing front-end operations and ensuring customer satisfaction through effective leadership and coaching. Key responsibilities include managing adherence to operational standards, training team members, and promoting customer engagement through company programs. The compensation ranges from $17.75 to $23.10 per hour, and the ideal candidate will have over 3 years of retail leadership experience.