Retail Sales Manager: Drive a High-Performance Store

The Michael's Companies; Greeley (CO); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Health insurance

Job summary

The Michaels Companies Inc. in Greeley, CO is seeking a Sales Manager who will lead front-end and service operations, champion selling culture, and drive key KPI results across the store.

You will coach teams, manage store programs like Loyalty, protect assets, oversee POS and omni-channel fulfillment, and ensure adherence to SOPs while delivering exceptional customer experiences. This role requires 3+ years of retail leadership, willingness to work nights and weekends, and a hands-on approach

Qualifications

• Minimum 3+ years of retail leadership experience.
• Ability to lead front-end and service operations and drive KPIs.
• Strong coaching and training skills.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Lead and coach store team to achieve selling and service KPIs.
• Oversee POS, Self-Checkout, and omni-channel order fulfillment.
• Manage in-store programs like Loyalty, protection plans, and events.
• Ensure SOP adherence and asset protection practices.

Skills

Retail leadership

Customer experience

Operations management

Tools

POS systems

Self-checkout

BOPIS

Job description

The Michaels Companies Inc. in Greeley, CO is seeking a Sales Manager who will lead front-end and service operations, champion selling culture, and drive key KPI results across the store.

You will coach teams, manage store programs like Loyalty, protect assets, oversee POS and omni-channel fulfillment, and ensure adherence to SOPs while delivering exceptional customer experiences. This role requires 3+ years of retail leadership, willingness to work nights and weekends, and a hands-on approach