Retail Sales & Loans Associate — Commission + Benefits

FirstCash, Inc.; Kansas City (MO); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Commission on sales up to 8%

Flexible hours

Earned wage access

Employee discounts

Medical/dental/vision/life insurance

Paid time off

401(k) auto-enrollment

Tuition reimbursement

Job summary

FirstCash, Inc. is seeking a Full-Time Retail Sales Associate in a customer‑focused role. Earn $15.00–$17.70 per hour plus unlimited commission, with a typical schedule that aligns with store hours.

You’ll greet customers, explain loan terms for pawn and short‑term loans, process transactions, and maintain organized displays. Benefits include earned wage access, employee discounts, and 401(k) auto‑enrollment after 6 months.

Qualifications

• Minimum 18 years old with a high school diploma or equivalent.
• Ability to stand and lift up to 50 lbs.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with firearms in FFL locations; certification provided.
• Basic math and computer skills; experience using retail checkout systems is a plus.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms and completing paperwork.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Bilingual

Cash handling

POS systems

Stamina

Education

High school diploma

Tools

POS software

Job description

FirstCash, Inc. is seeking a Full-Time Retail Sales Associate in a customer‑focused role. Earn $15.00–$17.70 per hour plus unlimited commission, with a typical schedule that aligns with store hours.

You’ll greet customers, explain loan terms for pawn and short‑term loans, process transactions, and maintain organized displays. Benefits include earned wage access, employee discounts, and 401(k) auto‑enrollment after 6 months.