Retail Sales Leader: In-Store & Online, Customer-Obsessed

The Brand House Collective; North Charleston (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Kirkland's in Charleston, SC is seeking a Sales Leader to drive customer-obsessed selling with strong product knowledge and visual presentation skills. You will collaborate with the Store Manager to execute store plans and guide the team in delivering excellent customer service to maximize sales.

The role requires interpersonal savvy, a commitment to retail excellence, and flexibility to work weekends and holidays while aligning with Kirkland's values of Customer Commitment, Caring Culture, and

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail or service environment.
• Strong communications skills and customer selling experience.
• Energetic, people and results oriented; driven to succeed.
• Valid Driver license.
• Ability to handle and transport company funds to the bank per Kirkland's protocol.
• Ability to communicate written and verbal clearly.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret directives, handbook, and manuals.
• Ability to work a flexible schedule to meet store needs.
• Ability to work independently as well as part of a team.
• Ability to ascend/descend a ladder to retrieve/stock products.
• Frequent movement to stockroom and sales floor; bag merchandise.
• Must stand and move around store for prolonged periods.
• Frequent communication with customers in person, electronically, and telephonically.
• Must move merchandise up to 50 pounds repeatedly.
• Operate POS system, registers, and handheld devices efficiently.

Responsibilities

• Leads and supports customer selling in-store and online (ship to store).
• Promotes a customer-obsessed culture focused on selling behaviors.
• Supports understanding of sales growth and store profitability.
• Reads customer cues to create exceptional in-store experiences.
• Educates customers on loyalty programs, promotions, and merchandise assortment.
• Acts as a brand ambassador by treating customers and coworkers with respect.
• Leads by example and enforces company policies and procedures.
• Executes Manager on Duty duties (opening/closing, supervision).
• Assists in freight processing, stockroom organization, and merchandise presentation directives.
• Champions Kirkland's values—Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Customer selling

Communication skills

Leadership

Results oriented

Drive to succeed

Flexible schedule

Valid driver license

Education

High School Diploma or GED

College preferred

Tools

POS system

Job description

Kirkland's in Charleston, SC is seeking a Sales Leader to drive customer-obsessed selling with strong product knowledge and visual presentation skills. You will collaborate with the Store Manager to execute store plans and guide the team in delivering excellent customer service to maximize sales.

The role requires interpersonal savvy, a commitment to retail excellence, and flexibility to work weekends and holidays while aligning with Kirkland's values of Customer Commitment, Caring Culture, and