Retail Sales Leader: Guest Experience & Team Coach

American Eagle Outfitters; Fairview Heights (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Career development opportunities

Job summary

American Eagle Outfitters seeks a full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts and delivering an exceptional guest experience. You will drive sales, train and motivate associates, and uphold AEO brand standards in daily operations.

You will recruit and develop talent, set clear goals, and provide ongoing coaching to maximize KPI results while maintaining a Guest First culture across the store environment.

Qualifications

• Must be able to lead and motivate a retail team.
• Strong focus on guest experience and service standards.
• Proven ability to train and develop associates.

Responsibilities

• Drive sales by maximizing store productivity and guest loyalty.
• Lead and coach Sales and Stock Associates with clear goals and real-time feedback.
• Recruit, hire and develop strong talent to meet business needs.
• Execute daily visual and operational procedures to maintain brand standards.
• Ensure store safety and Asset Protection compliance.

Skills

Sales leadership

People leadership

Training & development

Guest experience

Job description

American Eagle Outfitters seeks a full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts and delivering an exceptional guest experience. You will drive sales, train and motivate associates, and uphold AEO brand standards in daily operations.

You will recruit and develop talent, set clear goals, and provide ongoing coaching to maximize KPI results while maintaining a Guest First culture across the store environment.