Retail Sales Leader- Front End

Dicks Inc; Harrisburg (Dauphin County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Retail Sales Leader to enhance the customer experience and lead a dynamic team. This role focuses on delivering exceptional service while fostering a people-first culture. The ideal candidate will possess strong leadership skills and a commitment to creating an inclusive environment. Responsibilities include team training, maintaining brand standards, and strategic planning for operations. If you're passionate about retail and eager to make a positive impact, this is the perfect opportunity for you.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Retail or customer-focused experience preferred.

Responsibilities

• Lead by example and support building a strong team through interviews.
• Plan and organize strategies for daily operations and events.

Skills

Customer Service

Team Leadership

Retail Operations

Communication

Education

High School Diploma

Job description

Join to apply for the Retail Sales Leader- Front End role at Dicks Inc

At DICK'S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you're ready to make a difference as part of the world's greatest sports team, apply today!

Overview

The Lead impacts both brand standards and the teammate experience. Under guidance from the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their department, focused on delivering excellent service and providing direction to teammates. Key traits include leading by example, empathy, resilience, optimism, and collaboration.

• Supports building a strong team through interviews and department tours.
• Builds a people-first culture by connecting with teammates to foster trust and respect.
• Plans and organizes 30-day strategies with the Assistant Store Manager, including workforce planning for daily operations, projects, and events.
• Leverages teammates strategically to meet brand standards and delegate tasks based on priority.
• Maintains merchandising and presentation standards per company guidelines.
• Assists with store supervision, training, onboarding, and cross-training of teammates.
• Prioritizes coaching and development, teaching the 'why' behind tasks and processes.
• Supports an inclusive environment where everyone feels welcome and respected.
• Follows safety, loss prevention, and operational policies, maintaining confidentiality.
• Supports the team across the store and performs other tasks as assigned.

Leadership Traits

Our competencies include accountability, customer focus, collaboration, trust, decision-making, action orientation, engagement, talent development, team building, and planning.

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Retail or customer-focused experience preferred.
• Ability to perform physical tasks, including lifting up to 35 lbs., standing, walking, and working at heights.

Additional Details

• Industry: Retail
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Sales and Business Development