Retail Sales Leader: Elevate Customer Experience & Team

EXPRESS; South Portland (ME); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Job summary

PHOENIX is seeking a Retail Sales Leader at Maine Mall to drive store operations, coach associates, and ensure exceptional customer experiences. You’ll lead on the sales floor, support training, and collaborate with management to optimize performance.

The role requires at least a high school diploma and 1 year of retail experience, with availability including nights and weekends. Proficiency with iPad and POS registers is expected.

Qualifications

• Education: High School or Equivalent.
• Minimum 1 year retail or leadership experience.
• Comfort with technology (iPad, POS registers).
• Must meet availability including nights/weekends.

Responsibilities

• Drive store operations on the sales floor and in stockroom.
• Coach and train associates to deliver great in-store experiences.
• Partner with management to give performance feedback.
• Manage scheduling to ensure customer coverage.
• Oversee checkout and omni-channel operations.
• Maintain product knowledge and brand standards.

Skills

Retail sales

Leadership

Customer service

Communication

Training

Education

High School diploma

Tools

iPad

Registers

Job description

PHOENIX is seeking a Retail Sales Leader at Maine Mall to drive store operations, coach associates, and ensure exceptional customer experiences. You’ll lead on the sales floor, support training, and collaborate with management to optimize performance.

The role requires at least a high school diploma and 1 year of retail experience, with availability including nights and weekends. Proficiency with iPad and POS registers is expected.