Retail Sales Leader — Elevate Customer Experience

Hyde Park Village; Tampa (FL); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid vacation

401K with company match

Job summary

Reformation in Hyde Park, Florida is seeking a Sales Supervisor to lead and execute initiatives to meet store goals. You will report to the Store Manager and drive customer engagement, brand representation, and a premium shopping experience.

The role requires at least 3 years in retail, strong communication, and the ability to thrive in a fast-paced setting. A technology-led in-store experience and loss prevention responsibilities are part of the job.

Qualifications

• Minimum of 3 years retail experience.
• Ability to work in a fast-paced environment.
• Strong interpersonal and communication skills.

Responsibilities

• Consistently meet and exceed sales goals.
• Actively lead by example and inspire others to generate clientele and maximize customer retention.
• Lead the sales floor to deliver an excellent customer experience with a customer-first mindset.
• Contribute to a technology-led in-store experience for customers that surprises and delights them.
• Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
• Uphold brand values and engage customers with product knowledge.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Reformation in Hyde Park, Florida is seeking a Sales Supervisor to lead and execute initiatives to meet store goals. You will report to the Store Manager and drive customer engagement, brand representation, and a premium shopping experience.

The role requires at least 3 years in retail, strong communication, and the ability to thrive in a fast-paced setting. A technology-led in-store experience and loss prevention responsibilities are part of the job.