Retail Sales Leader: Drive Guest Experience & Team Growth

American Eagle Outfitters Inc.; Conway (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Health care benefits

Store contests and exclusive prizes

Job summary

American Eagle Outfitters Inc. in North Conway, NH is seeking a Full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts, driving guest experience and stellar daily operations.

You will train and motivate associates, coach performance, and uphold AEO Brand Standards while delivering strong sales results in a fast-paced retail environment. This role requires hands-on leadership, accountability for KPIs, and a passion for customer service; you'll collaborate

Qualifications

• Experience leading retail teams in a store setting.
• Proven ability to drive sales and guest satisfaction.
• Strong coaching and feedback skills to develop associates.

Responsibilities

• Lead and support Leader on Duty shifts to maximize sales and guest experience.
• Motivate and train associates, ensuring adherence to AEO service standards.
• Recruit, hire and develop talent to meet staffing needs and business goals.
• Provide real-time coaching and feedback to drive KPIs and performance.
• Execute daily visual and operational standards, including shipments and merchandising moves.
• Ensure store safety and asset protection compliance and uphold company policies.

Skills

Sales leadership

Team motivation

Guest experience

Coaching & feedback

Job description

American Eagle Outfitters Inc. in North Conway, NH is seeking a Full-time Sales Leader to support the Store Leadership Team by leading Leader on Duty shifts, driving guest experience and stellar daily operations.

You will train and motivate associates, coach performance, and uphold AEO Brand Standards while delivering strong sales results in a fast-paced retail environment. This role requires hands-on leadership, accountability for KPIs, and a passion for customer service; you'll collaborate