Retail Sales Leader: Drive Guest Experience & Team Growth

AEO; Lancaster (Lancaster County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% off AE & Aerie products year‑round

Job summary

American Eagle Outfitters is seeking a full‑time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure an exceptional guest experience. You will train, motivate, and celebrate associates, embody our values, and bring your REAL self to work daily.

You will drive sales by maximizing in-store productivity, recruit and develop talent, and ensure the store operates smoothly with top-notch guest service.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity and build guest loyalty through a best-in-class in-store guest experience.
• Motivate and inspire the team through AEO's core values; model service standards on the Salesfloor and in the Fitting Room.
• Recruit, hire and train strong talent to ensure the store is staffed to meet business needs; develop associates for outstanding service.
• Provide ongoing performance feedback through real-time coaching; celebrate outstanding performance to drive engagement.
• Execute and innovate daily visual and operational procedures including shipment processing, merchandising moves and visual standards; ensure guest-ready Fitting Rooms.
• Maintain store safety standards, adhere to Asset Protection policies, and perform right actions to protect stakeholders.

Job description

American Eagle Outfitters is seeking a full‑time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure an exceptional guest experience. You will train, motivate, and celebrate associates, embody our values, and bring your REAL self to work daily.

You will drive sales by maximizing in-store productivity, recruit and develop talent, and ensure the store operates smoothly with top-notch guest service.