Retail Sales Leader: Customer Obsession & Growth

The Brand House Collective; North Myrtle Beach (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Kirkland's is seeking a Sales Leader in Myrtle Beach, SC to drive customer-focused selling and strong product presentation in-store and online. This role requires coaching the team, upholding brand standards, and executing store objectives to maximize sales and profitability.

You will model excellent customer interactions, ensure adherence to policies, and lead by example in daily MOD responsibilities, merchandise presentation, and stock management while maintaining a high energy, team-driven

Qualifications

• High School Diploma or GED; college preferred
• Minimum 1 year management experience in a retail or service industry preferred
• Strong communications skills and customer selling experience required
• Energetic, people and results oriented, competitive with a drive to succeed
• Valid Driver license
• Ability to work weekends, holidays, and evenings
• Ability to work independently as well as part of a team

Responsibilities

• Leads, supports and values customer selling in both the in store and online shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively greeting, re-engaging, educating, adding on and thanking each customer
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Skills

Communication skills

Customer selling

Interpersonal savvy

Leadership experience

Education

High School Diploma

Job description

Kirkland's is seeking a Sales Leader in Myrtle Beach, SC to drive customer-focused selling and strong product presentation in-store and online. This role requires coaching the team, upholding brand standards, and executing store objectives to maximize sales and profitability.

You will model excellent customer interactions, ensure adherence to policies, and lead by example in daily MOD responsibilities, merchandise presentation, and stock management while maintaining a high energy, team-driven