Store Leadership: Senior Assistant Manager

Kirkland's, Inc.; North Myrtle Beach (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Kirkland's, Inc. in Myrtle Beach, SC is seeking a Senior Assistant Manager to drive sales, coaching and store operations in partnership with the Store Manager.

The role focuses on customer experience, merchandising execution, and developing a high-performing team with succession planning for Store Manager within 12 months. You will lead customer service initiatives, promote promotions, monitor targets, and ensure brand standards while managing staffing and store profitability in a fast-paced

Qualifications

• College preferred or 1-3 years of experience in a retail environment.
• Ability to relocate for a Store Manager position preferred.
• Energetic, results oriented and competitive with a drive to succeed.
• Ability to read and interpret safety rules, operating and maintenance instructions and procedures.
• Excellent written and verbal communication.

Responsibilities

• Leads, supports and values Customer Service in both the in store and online shopping experience.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on current promotions and merchandise assortment to support buying decisions.
• Makes suggestions to build the customer’s basket that compliments the customer’s choices.
• Understands and supports a caring, fun, and engaging work environment for the team and great shopping experience for the customers.
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Responsible for driving profitable sales, protecting company assets and support of the Company Handbook in support of the Store Manager.
• Understands store performance targets and monitors achievement of benchmarks and goals.
• Uses objective business analysis to evaluate business choices in partnership with the Store Manager.
• Observes trends and patterns to determine root causes of problems and identify solutions.
• Responsible for networking and recruiting within the market to ensure the store has appropriate staffing levels to support the business and responsible for recommending sound hiring decisions to the Store Manager.
• Builds high performing teams that can accomplish company goals, initiatives, and priorities, and builds and sustains productive relationships across the area or district and the industry.
• Supports an atmosphere where all team members are held accountable for both individual and team performance.
• Executes changes in initiatives and direction appropriately and timely in order to drive results.
• Travel occasionally to the other store locations to support as needed.
• Champions and demonstrates a commitment to Kirkland’s Values
• May perform other job duties as needed.

Skills

Energetic, results oriented and driven

Good communication skills

Microsoft Office

Ability to relocate for Store Manager

Customer service mindset

Education

College preferred or 1-3 years of retail experience

Tools

Microsoft Office

Job description

Kirkland's, Inc. in Myrtle Beach, SC is seeking a Senior Assistant Manager to drive sales, coaching and store operations in partnership with the Store Manager.

The role focuses on customer experience, merchandising execution, and developing a high-performing team with succession planning for Store Manager within 12 months. You will lead customer service initiatives, promote promotions, monitor targets, and ensure brand standards while managing staffing and store profitability in a fast-paced