Retail Sales Leader — Customer-Obsessed & Results-Driven

The Brand House Collective; Brick Township (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid Sick Time

401k Retirement Savings Plan

Job summary

Kirkland’s in Brick Township, NJ is hiring a Sales Leader who excels at customer engagement, product knowledge, and visual presentation. You will lead in-store and online selling, model exceptional customer service, and collaborate with the Store Manager to execute business plans and drive store profitability.

You will train and guide the team, greet and re-engage customers, educate on loyalty programs and promotions, and ensure stockroom organization, inventory accuracy, and merchandise

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred
• Strong communications skills and customer selling experience required
• Energetic, people and results oriented, competitive with a drive to succeed
• Valid Driver license
• Ability to work weekends, holidays, and evenings
• Ability to read and interpret company directives, handbook, and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
• Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

Responsibilities

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Skills

Communication skills

Customer selling

Energetic

People oriented

Team leadership

Education

High School Diploma or GED

Job description

Kirkland’s in Brick Township, NJ is hiring a Sales Leader who excels at customer engagement, product knowledge, and visual presentation. You will lead in-store and online selling, model exceptional customer service, and collaborate with the Store Manager to execute business plans and drive store profitability.

You will train and guide the team, greet and re-engage customers, educate on loyalty programs and promotions, and ensure stockroom organization, inventory accuracy, and merchandise