Retail Sales Leader & Brand Ambassador

White-House-Black-Marke; Salem (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

White House Black Market in Salem, NH is seeking a Sales Lead to partner with store leadership, supervise the team, and model a customer‑centric, brand‑driven environment. You will drive team performance, coach staff, and ensure brand standards are upheld while delivering memorable shopping experiences.

The role emphasizes product knowledge, omni‑channel engagement, and operations support, including scheduling, cash handling, and merchandise replenishment.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Share ideas and insights with the store leadership team.

Skills

Retail leadership

Customer service

Communication

Team player

Flexibility

Job description

White House Black Market in Salem, NH is seeking a Sales Lead to partner with store leadership, supervise the team, and model a customer‑centric, brand‑driven environment. You will drive team performance, coach staff, and ensure brand standards are upheld while delivering memorable shopping experiences.

The role emphasizes product knowledge, omni‑channel engagement, and operations support, including scheduling, cash handling, and merchandise replenishment.