Retail Sales Lead & Team Coach (On-Deck Manager)

knitwellgroup; Kittery (ME); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup at Store 2969-Tanger Outlet in Kittery, ME, seeks a Sales Lead to model exceptional customer experiences and mentor associates. You’ll collaborate with the Store Manager to step in as manager when needed and drive brand-aligned service across channels.

Role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and leveraging tools for an omnichannel customer journey.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Represent the brand by modeling personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an engaged team.
• Support an inclusive store environment where associates feel welcome and engaged.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching so associates excel in interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on priorities and promotions and enable omnichannel shopping.

Skills

Retail leadership

Coaching

Communication

POS proficiency

Flexible availability

Decision making

Time management

Tools

POS system

Job description

knitwellgroup at Store 2969-Tanger Outlet in Kittery, ME, seeks a Sales Lead to model exceptional customer experiences and mentor associates. You’ll collaborate with the Store Manager to step in as manager when needed and drive brand-aligned service across channels.

Role emphasizes onboarding and developing a highly engaged team, maintaining brand standards, and leveraging tools for an omnichannel customer journey.